- Problem Abstract: Alternator Short Out!
- Reported By: Celina Jack (CelinaLi@aol.com)
- Year: 1997
- Model: GT
- Mileage: 42,000
- Applicable Options: Battery Replacement. Alternator drained the battery.
- Solution: New Alternator put in. New Battery put in.
- Cost: $307.00
- Other: I was furious that I had to replace a whole alternator so soon. This car only has 42,000 hwy miles, and to have replaced this alternator so soon just burns me up. I bought this car b/c Consumer Reports had a high rating on the car. I took the car in to Sears Auto Center for a new battery and they told me that the alternator drained my battery. They suggested that I take it to the dealership to have an electrical test done before they would do any work. Dealer concluded same assumption. Dealer was going to charge $480.00 for a new alternator. They said "it shorted out!" Well what caused it to short out? They had no answer. All of this happened 1 week before Christmas. I had Sears put a new alternator in b/c the dealer was too much. I called GM and they asked me what did I want them to do? They said b/c it was no longer under warranty there was nothing they could do. They also informed me that they have no reported problems on file of the same. How can GM make such a faulty car and not do anything to correct their mistakes! I should not have to pay for GM mistakes >:( If the company strike had anything to do with the manufacturing process being less efficient in quality control, I feel this in inapropriate "Business Policy" to treat you customers as such. This is not the only problem I have had with this car, under the hood and exterior, but that is a whole other story. I would like to be reimbursed for your mistake. I love the appearance and comfort of the car but it has poor quality on its parts!!!!!! I dread the next problem I have with this car. I am also going to write Consumer Reports, GM, and who ever else I feel deemed necessary to be informed of the poor overall reliability and performance on this car.
- Date Entered: 1/7/1999 at 19:42:18 CST
- From IP: 152.201.26.42 (152.201.26.42)